Was the file originally there but deleted from Garmin Connect and you are trying to re-upload? (Have to ask!).Is the problem on going? Have you tried more than one file upload?. Is that the first time you tried to upload from the 910?.Did you just upload the ANT Agent and Communicator Plugin or did you have it there a while before you got the 910?.Did you successfully use another device with Garmin Connect before the 910?.Off the top of my head I can see a couple of potential issues. You then choose Upload from the Garmin Connect website and the file then does upload. You go to Garmin Connect but it is not picking it up. You can upload the data to your computer via ANT Agent. On Windows computers, the application data folders are hidden by default and you will need to enable the viewing of hidden files in your folder options before you will be able to see these items. Recent versions of the ANT agent will store up to the previous month's worth of downloads before they start to be overwritten. Note: In the locations above, items in brackets "" would be replaced with your actual user name and device ID number. Macintosh HD/Users//Library/Application Support/Garmin/Devices//History If both Device Agent and Garmin Communicator are installed and both up to date then check the following folder: (Have you downloaded the Garmin Communicator Plugin?)Ĭheck that both the Device Agent and Garmin Communicator Plugins are up to date.Ĭlick the Garmin Mickey Mouse Agent icon in the task bar and select 'Preferences' Check that 'Always' tickbox is selected under the Send Data to Garmin heading. The Garmin Communicator Plugin then facilitates transfer from that folder to Garmin Connect the next time you log in. I think that the Device Agent transfers data to a folder.
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